Frequently Asked Questions

Welcome to the Rysos FAQ section! Here, we’ve compiled answers to the most common questions to help you make the most out of our platform. Whether you’re a first-time user or a frequent seller, you’ll find helpful information about posting ads, ensuring secure transactions, managing your listings, and much more. If your question isn’t covered below, feel free to reach out to our support team. We’re always here to help!

Rysos is Kenya’s largest free online classifieds platform, allowing users to buy and sell a wide range of products and services securely and easily. From electronics and vehicles to real estate and jobs, Rysos connects buyers and sellers across the country.

Yes! Posting an ad on Rysos is completely free. Simply register for an account, fill in the details of your item or service, and publish your ad in minutes.

To post an ad, log into your Rysos account, click on "Post Free Ad," choose the appropriate category, upload photos, write a clear description, and submit. Your ad will go live once approved by our moderation team.

Most ads are reviewed and approved within a few hours. However, it can take up to 24 hours during peak times. You'll receive a notification once your ad is live.

Rysos uses an advanced security system that includes ad moderation, fraud detection, and user reporting tools. We also encourage users to meet in public places and avoid upfront payments for unverified products.

Yes. You can manage your ads from your account dashboard. You can edit details, update photos, or delete the ad whenever you wish.

Ads typically remain live for 30 days unless removed earlier. You can always repost or extend your listing from your account.

Rysos prohibits the sale of illegal, harmful, or counterfeit products, as well as adult content, weapons, and other restricted items. Please refer to our Terms of Use for a full list of prohibited items.

If you suspect fraudulent behavior or encounter a suspicious user, please report them immediately using the "Report" button on the ad or contact our support team directly.

You can reach our support team via the "Contact Us" page on our website. We're here to assist you with any issues, questions, or concerns.